Social Responsibility

The course Social Responsibility teaches in practice how to cope with people who have drinking problems, drugs problems, and problems with gambling. Tools are being presented how to explain guests what is permitted and what is not in your establishment. Real-life cases show that participants are eager to obtain the Diploma as soon as possible. Ideal for this purpose will be the one-day course and directly after the SVH-exam.

social-responsibilityIn general
Establishments or organisations who serve and or sell alcoholic beverages have to comply to the regulations concerning Social Responsibility according to the Licensing and Catering Act.  This requirement does not only apply to managers and owners. There must be at least one person present during opening hours who is in possession of the Social Responsibility-certificate.

Furthermore, everybody whose name is on the permit must be in possession of the abovementioned certificate. It is recommendable that sufficient employees obtain this certificate. This prevents any problems when the entrepreneur is not present at the scene. When the establishment does not meet this requirements one runs the risk of having to close the establishment at once. This is the so-called tit-for-tat policy.

For whom?
For entrepreneurs, executives and employees of establishments in the hotel and catering business and wine shops.  But also for managers, employees and voluntary workers in canteens, clubs, community centres and institutions.

Entry requirements
No preliminary training required

Course contents
• Hospitality in the hotel and catering industry
• Alcohol, gambling and drug addiction
• Social skills
• Establishment requirements and facilities
• Safety measures in the hotel and catering industry

Duration of the course and instruction period(s)
The day course will start from 9 am until 5:15 pm. At the end of the day, at 5:30 pm, there will be the SVH examination. During the day course the package deal costs € 34,50.

Course locations and dates
The crash course Social Responsibility starts every 3 months on 18 locations throughout the Netherlands.  

Examination
The SVH-exam is a written one and consists of 40 multiple-choice questions. The examination fee at the end of the day course comes to € 185,00. You will receive the Social Responsibility-certificate when you pass the exam.

Course fee
The course fee of the one-day crash course Social Responsibility comes to € 240,00. The course fee includes course material: it does not, however, include day arrangement and examination fee. As soon your enrolment for the crash course has been received, the course material will be sent to you.


When the course material is already in your possession you only pay for the course and exam. Do you want to pay in instalments, please contact 0031-76-5710078.

All amounts are VAT-excluded.