Social Responsibility – E-learning

  • 295,- ex. VAT

You will learn the following during this course:

How to deal with guests
Business formula
Hospitality formula
Alcohol Act
Rule enforcement
How to deal with intimidation, aggression and violence
Discussion models
Different policies (like alcohol, drugs and gambling)
Layout requirements and provisions
Safety requirements

Course information

If you have a business or organization that serves and/or sells alcohol, then you are obligated according to the Alcohol Act to meet the Social Responsibility requirement. Did you know that there must be at least one person present in the company during opening hours who has the SVH Social Responsibility Diploma? This requirement does not only apply to the manager or owner, but to everyone who is named on the permit. Meet the legal requirements and prevent yourself from being fined or even worse that you need to close your business!

What do you learn with the Social Responsibility – E-learning?
The E-learning prepares you for the official SVH exam Social Responsibility. You will learn convenient methods to make clear to your guests what is allowed and what is not and you learn how you can guarantee the safety and well-being of yourself, your colleagues and guest.

How does the E-learning work?
After registration you will receive a log in code for the E-learning program and you can start immediately with your online study. We make the theory understandable and interesting by using different images and some practice tests. You can follow the E-learning in your own time at your own pace. As soon as you have finished the E-learning program, you can apply for the official SVH Social Responsibility exam.

What other people say
It gives a good feeling that everyone possess the SVH Diploma Social Responsibility. It makes scheduling way easier and do not need to worry that much if one of my employees is ill.

For whom

Entrepreneurs, executives and employees of establishments in the hotel and catering business and liquor stores, but also for managers, employees and voluntary workers in canteens, clubs, community centers and institutions

Admission requirenents

No preliminary training required

Exam

SVH exam which consists of 40 multiplechoice questions

Certification

SVH Diploma Social Responsibility

Length

You follow the E-learning in your own time and at your own pace
When you have completed this you can request the exam

Tuition fees

€ 295,00 including E-Learning and examination fee (VAT-excluded)

Validity

It is desirable to redo this course after a few years to keep your knowledge up to date

Extra

The course Social Responsibility is also available as a day course or as a written home study

FAQS

Is it possible to only take the Social Responsibility exam?

Yes it is possible. Please contact us at phone number 0031-76-5710078.

Can I pay in installments?

Yes it is possible. Please contact us at phone number 0031-76-5710078.

What is the difference between Social Responsibility and HACCP?

Social Responsibility is about dealing with people and their behavior. In this course you learn, for example, how to tell someone who is drunk in a respectful way that he cannot order or buy any alcoholic drinks. The HACCP course is about how to apply the Hygiene code in practice, or in other words how to take care of food safety.